Zoe Kearney
Chisholm
Summary
Dedicated professional with a background at Heritage Manor Nursing Home, showcasing exceptional customer service and senior living experience. Excelled in enhancing resident engagement through tailored activities and fostering social integration, demonstrating patience and empathy. Proven ability in team collaboration and maintaining high accuracy in financial transactions, underscoring a commitment to excellence and efficiency.
Overview
5
5
years of professional experience
Work History
Activity Aide
Heritage Manor Nursing Home
10.2022 - Current
- Visited with residents to enhance sensory stimulation and reality orientation and meet individual needs as outlined in activity care plan.
- Promoted mental stimulation for residents with memory-focused activities such as puzzles and trivia contests.
- Enhanced resident engagement by organizing and leading daily activities tailored to their interests and abilities.
- Explained rules for games so all parties understood how to take part in entertainment.
- Fostered strong relationships between staff, residents, and family members through effective communication regarding activity schedules and updates on resident involvement.
Cashier
Jubilee Foods
03.2020 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
Dental Assisting
Minnesota North
Hibbing, MN05-2025
Associate of Arts - Health Sciences
Minnesota North
Hibbing, MN05-2024
Skills
- Patience and tolerance
- Attendance record-keeping
- Activity assessment
- Customer service
- Senior living experience
- Patience and empathy
- Team collaboration
Timeline
Activity Aide
Heritage Manor Nursing Home
10.2022 - Current
Cashier
Jubilee Foods
03.2020 - 05.2022
Dental Assisting
Minnesota North
Associate of Arts - Health Sciences
Minnesota North
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