Zoe Tranter
Minneapolis
Summary
Personable Grad Student and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
8
8
years of professional experience
Work History
Lead Infant Teacher
The Gardner School
05.2023 - 05.2024
- Create a safe and age appropriate curriculum for a classroom of 8 infants under1 year old
- Maintain state licensing standards for safety and learning in the classroom
- Create individual learning plans for infants by meeting with families and forming a strong connection
- Prepare infants to move up to the next classroom by increasing physical, social, and emotional development
Lead Infant Teacher
KinderCare Learning Centers
01.2022 - 05.2023
- Organize and lead a classroom of8+ infants from age2 months-15 months
- Cultivate strong relationships with families and create a plan for their individual child's development
- Train all new infant teachers and new management in infant care
- Being flexible and accommodating to the needs of the center during times of duress such as staffing shortages and illness
Shift Supervisor Starbucks
Target Inc
03.2021 - 01.2022
- Managed team operations to maintain productivity during shifts.
- Improved team efficiency by implementing new scheduling strategies.
- Coordinated shift tasks to ensure seamless transitions between teams.
- Enhanced customer satisfaction by resolving issues promptly.
- Trained new staff members to uphold company standards.
Student Organization Events Coordinator
Augsburg University
08.2016 - 08.2017
- Coordinated schedules and timelines for events using Microsoft Office, Google Docs, Google Calendar etc.
- Provided support and resources at events that focused on personal struggle and tragedy.
- Managed event logistics and operations.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Education
Communication Studies
Augsburg University
08.2017
Skills
- Empathetic Demeanor
- Cultural Sensitivity
- Office administration
- Time management
- Telephone skills
- Organization skills
Timeline
Lead Infant Teacher
The Gardner School
05.2023 - 05.2024
Lead Infant Teacher
KinderCare Learning Centers
01.2022 - 05.2023
Shift Supervisor Starbucks
Target Inc
03.2021 - 01.2022
Student Organization Events Coordinator
Augsburg University
08.2016 - 08.2017
Communication Studies
Augsburg University
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