Zoe Zabel
Victoria
Summary
I bring a strong passion for meaningful change and excellence, backed by diverse experience in customer service, financial management, and teamwork. With skills in analytical thinking and communication, I'm eager to contribute to community engagement and creative problem-solving.
Overview
3
3
years of professional experience
Work History
Sales Associate
The Stash
05.2023 - Current
- Developing strong analytical and communication skills through customer service and inventory management
- Providing customer service by actively resolving inquiries, analyzing customer needs, and conveying information to ensure a positive experience
- Proficient in Square POS and marketing strategies, such as following trends on popular social media apps, driving a 25% increase in off-season sales (Jan-March)
Shift Lead
Nautical Bowls
10.2022 - 05.2023
- Mastered detailed knowledge of 18 menu items and their ingredients, demonstrating strong memory, attention to detail, and adaptability
- Lead teams of 2-4 while handling inquiries and resolving complaints, strengthening problem-solving skills
Education
Bachelor of Business Administration - Finance, Investment, Banking
University of Wisconsin-Madison
Madison, WI05.2028
Bachelor of Science - Data Science
University of Wisconsin, Madison
Madison, WI05-2028
Skills
Python
R Statistics
BillHighway
Excel
Relationship and team building
Adaptable and flexible
Accomplishments
- Boosted Seasonal Sales: Increased off-season sales by 25% using marketing strategies.
- Oversaw Financial Operations: Managed financial summaries supporting informed decision-making for 100+ members.
- Led Successful Team: Led 4 team members, resolving complaints to enhance customer experience.
- Initiatives Led Successfully: Coordinated initiatives leading to 150% club participation growth.
LANGUAGES
English - Native
Spanish - Advanced
Timeline
Sales Associate
The Stash
05.2023 - Current
Shift Lead
Nautical Bowls
10.2022 - 05.2023
Bachelor of Business Administration - Finance, Investment, Banking
University of Wisconsin-Madison
Bachelor of Science - Data Science
University of Wisconsin, Madison
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