Zoe Fae Mirick
St. Paul
Summary
Talented Barista Manager adept in customer service, staff management and inventory control. Experienced in brewing techniques and production performance. Highly skilled at creating customer-friendly environment and increasing customer loyalty.
Overview
1
1
year of professional experience
Work History
Barista Manager
Caribou Coffee
01.2023 - Current
- Served customers quickly and efficiently; Worked to create strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanliness and operable standards.
- Maximized quality assurance by completing frequent line checks.
- Generated a friendly atmosphere by encouraging employees to greet and speak to customers.
- Trained and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Handled cash transactions accurately and efficiently, ensuring proper accounting procedures were followed at all times.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term customer loyalty.
Education
High School Diploma -
Home School
Saint Paul, MN05.2024
Skills
- Employee Supervision
- Cleanliness Maintenance
- Front of House Management
- Customer Service
- Money Handling
- Team Leadership
- POS Systems
- Shop Opening and Closing
- New Hire Training
- Conflict Resolution
Hobbies/other skills
I have been cooking and baking my whole life. Living in a family of 11 I learned how to cook pretty much anything and to do it in large quantities. I enjoy trying out new recipes and sometimes making up my own. Tying my love for cooking into my love for sewing, I have sewn countless aprons. I love finding ways to make my wardrobe unique and have done that by learning to sew many of its components from pants and bags to dresses and skirts. I am an avid music fan and have enjoyed going to many concerts of some of my favorite bands and artists. I have en extensive collection of vinyl records and will engage with anyone for endless talks about music, artists, and the meaning of life.
Languages
French
Limited Working
Timeline
Barista Manager
Caribou Coffee
01.2023 - Current
High School Diploma -
Home School
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