Zoran Lazic
Burnsville
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
1991
1991
years of post-secondary education
Work History
Cashier
Dollar Store
Eagan
06.2025 - Current
- Processed customer transactions efficiently and accurately at a busy retail location.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided recommendations as needed.
- Handled cash, credit, and gift card payments while ensuring correct change was given.
- Managed returns and exchanges according to store policies while maintaining professionalism.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
Food Service Aid
HY Wee
Eagan
08.2024 - Current
- Assisted kitchen staff with food preparation and ingredient organization.
- Maintained cleanliness of dining areas and kitchen equipment effectively.
- Collaborated with team members to ensure efficient service during peak hours.
- Followed all sanitation guidelines while cleaning kitchen equipment and surfaces.
- Ensured all areas of the kitchen were kept clean and sanitary.
- Assisted cook with meal preparing and serving, delivered food and trays, washed dishes and sanitized kitchen and serving areas according to health standards.
- Kept track of expiration dates for all food products in storage areas.
- Stocked shelves with necessary supplies for meal service.
- Operated dishwashing machines to wash dishes and utensils in accordance with health regulations.
- Provided assistance to cooks regarding recipe instructions or special orders.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Restaurant Co-Owner
Self Employed
Hornick
01.2013 - 12.2019
- Managed daily restaurant operations and staff scheduling to ensure smooth service.
- Designed and implemented menu items based on seasonal ingredients and customer preferences.
- Oversaw inventory management to maintain stock levels and minimize waste.
- Trained and mentored staff on food preparation, service standards, and customer relations.
- Established vendor relationships to negotiate pricing and secure quality supplies.
- Resolved customer complaints in a timely manner to maintain positive relationships with patrons.
- Managed day-to-day operations, including scheduling staff shifts, managing inventory and ordering supplies.
- Assisted in menu planning by suggesting new items or making changes based on customer feedback.
- Recruited, interviewed and hired qualified kitchen staff members according to company standards.
- Monitored food preparation techniques used by kitchen staff to ensure high quality meals were served.
- Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
- Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Education
Mitar Trifunović
Zvornik, Bosnia Skills
- Point of sale operation
- Cash handling
- Customer service
- Product knowledge
- Food safety standards
Timeline
Cashier
Dollar Store
06.2025 - Current
Food Service Aid
HY Wee
08.2024 - Current
Restaurant Co-Owner
Self Employed
01.2013 - 12.2019
Mitar Trifunović