Zubeir Ali
Minneapolis
Summary
- 4+ years of experience in 245D licensed services, including supervision of direct care staff, documentation compliance, and individual service planning.
- Proven ability to develop and implement person-centered, individualized support plans aligned with Minnesota DHS and 245D requirements.
- Strong background in training, scheduling, incident reporting, and coordination of services with case managers and interdisciplinary teams.
- Technically proficient with secure data management, privacy regulations (HIPAA), and risk mitigation—leveraging cybersecurity education to protect client data.
- Adept at developing systems for staff accountability, documentation auditing, and quality assurance.
Overview
7
7
years of professional experience
Work History
Crisis DSP
Pathways To Community
09.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Liaised with key accounts to deliver targeted administrative household support.
- Vulnerable Adult and Maltreatment Reporting
- HIPAA and Data Privacy Compliance
- Medication Administration Training (MAR)
- Person-Centered Planning and Positive Support Strategies
- Supported individuals with medication administration
- ADLs, and community engagement
- Ensured timely incident reporting and corrective action plans in coordination with licensing requirements.
Risk Management Analyst (Contractor)
United Health Group, Optum
09.2024 - Current
- Lead Tier 1 investigations, mitigating risks and ensuring compliance with security protocols.
- Utilize ServiceNow for tracking and documenting security events, ensuring efficient resolutions.
- Implement advanced security protocols post-incident, enhancing executive protection.
- Develop threat assessments, collaborating with regional leads to implement preventive measures.
- Analyzing complex healthcare data as GSOC special at Optum Health, identifying trends and implementing data-driven strategies for enhanced service delivery.
- Shaping future healthcare landscapes as GSOC special at Optum Health, developing innovative solutions to address evolving
Assistant Manager / Lead DSP
Daryeel Homecare LLC
07.2020 - 12.2024
- Conduct client intake, admission, and assessments
- Attend client support meetings as needed
- Develop/implement client CSSPs
- Review client documents to ensure licensing standards are met
- Maintain accurate records, reports
- Review incident and emergency reports
- Develop and oversee daily client programming
- Conduct program evaluations and quality assurance reviews
- Follow and provide feedback with person-centered and behavioral outcomes.
- Assist with cares or activities with individuals according to their preference or needs. This includes, but is not limited to, household chores (cooking, cleaning, personal hygiene, laundry, dishes, vacuuming, fixing bed, household maintenance, etc.), community involvement, social, recreation and leisure skills, communication skills, personal safety skills, appropriate behavior.
- Maintain professional boundaries
- Maintain confidentiality
- Ensure the safety and well-being of the individual(s) served at all times.
- Assist clients with self-advocacy skills and promote independence.
- Transport individuals (adhering to all safety policies and laws) as needed to meet program objectives and individual needs.
- Ensure medical appointments are attended.
- Assist with preparing healthy meal plans
- Accurately complete, maintain, and submit all documentation and written records as required by the department
- Participate in continuing education and ongoing training.
- 4+ years of experience managing 245D licensed services, DSP and caregiving. including supervision of direct care staff, documentation compliance, and individual service planning.
DSP
Premier Healthcare Services-Homecare
10.2021 - 06.2022
- Completed regular check-ins and progress report for each client.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Recorded status and duties completed in logbooks for management.
- Monitored clients' overall health and well-being and noted significant changes.
DSP
Tungland
09.2018 - 02.2020
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Recorded status and duties completed in logbooks for management.
- Monitored clients' overall health and well-being and noted significant changes.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Education
Bachelor of Science - Cyber Security And Informational Assurance
Western Governors University
Salt Lake City, UT01-2023
Skills
- Risk Assessment, Incident Response,
- Access Control,
- Policy Development,
- Operational Security
- Stakeholder Collaboration
- Business Continuity
- Customer Success
- Problem Solving
- Attention to Detail
- Time Management
- CPR certification
- Hospice care
- Direct care aide
- Health education
- Personal care aide (PCA)
Timeline
Crisis DSP
Pathways To Community
09.2024 - Current
Risk Management Analyst (Contractor)
United Health Group, Optum
09.2024 - Current
DSP
Premier Healthcare Services-Homecare
10.2021 - 06.2022
Assistant Manager / Lead DSP
Daryeel Homecare LLC
07.2020 - 12.2024
DSP
Tungland
09.2018 - 02.2020
Bachelor of Science - Cyber Security And Informational Assurance
Western Governors University
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