Abdilahi Yasin
Kasson
Summary
Dedicated Patient Care Coordinator with proven expertise in patient education, documentation, and safety. Committed to optimizing clinic operations and enhancing patient satisfaction through effective problem-solving and attention to detail.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
Medicover
hyderabad
08.2024 - 02.2026
- Addressed patient inquiries and resolved concerns promptly and professionally.
- Educated patients on healthcare services and available resources within the facility.
- Monitored patient flow to optimize clinic operations and enhance service efficiency.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Established strong work network by building professional relationships with physicians and fellow employees.
- Provided administrative support for patient care staff.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
pateint care coordinator
Yashoda Hospitals - Somajiguda
Hyderabad
03.2019 - 11.2022
- Coordinated patient appointments and managed scheduling for healthcare providers.
- Communicated with patients regarding treatment plans and follow-up procedures.
- Collaborated with medical staff to ensure seamless patient care and service delivery.
- Addressed patient inquiries and resolved concerns promptly and professionally.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Provided administrative support for patient care staff.
Education
High School Diploma -
Eastleigh
Kenya01-2014
Skills
- Patient scheduling
- Healthcare regulations
- Patient education
- Attention to detail
- Problem solving
- Healthcare operations
- Patient records management
- Patient confidentiality
- Patient safety
- Patient care coordination
- Patient satisfaction
- Documentation
Languages
Swahili
Limited
Hindi
Limited
somali
Professional
Timeline
Patient Care Coordinator
Medicover
08.2024 - 02.2026
pateint care coordinator
Yashoda Hospitals - Somajiguda
03.2019 - 11.2022
High School Diploma -
Eastleigh