Andrew Dickinson II
Lakeland
Summary
Experienced with managing large retail environments, focusing on operational excellence and team development. Utilizes leadership skills to drive store performance and customer satisfaction. Track record of implementing effective strategies to enhance sales and streamline operations.
Overview
15
15
years of professional experience
Work History
Store Director
SpartanNash
01.2023 - Current
- Oversaw store operations, ensuring compliance with company policies and operational standards.
- Developed and implemented strategic plans to enhance customer experience and drive sales growth.
- Led team to increase EBITDA with expense management, through cutting waste and adding business accounts.
- Built retention of 75% and turnover of under 50% per year.
- Responsible for training and onboarding new leaders in District, with emphasis on creating profitable stores.
Real Estate Agent
Edina Realty
01.2022 - 01.2023
- Held license and worked with fellow agents and clients to close deals on home ownership.
Store Manager
Hy-Vee
01.2021 - 01.2022
- Executed a total store reset
- Grew Profit from negative to positive in the last 12 months, profiting 265K in the last quarter for four location.
- Hired all Full-Time managers and employees, increasing our diversity program in store to within 1% of population density. Store's Associate Count: 485.
- Responsible for Category Management of items based on Sales, facings, and availability.
- Grew stores Net Promotor Score from a negative upon arrival to a 56, and rising.s
- Grew stores Net Promotor Score from a negative upon arrival to a 56, and rising.e
Manager of Store Operations, Health and Wellness, Perishables
Hy-Vee
01.2017 - 01.2021
- Opened Store in 2017, building team of 585 employees.
- Directly involved in the assembly of Profit and Loss for store.
- Grew gross profit dollars and percentages in Grocery Department, General Merchandise Department.
- First to launch digital direct live-streaming to customers company wide pre-open, and grew social media page to companies highest page at 21,000 unique users.
Assistant Manager Perishables
Hy-Vee
01.2016 - 01.2017
- Opened store in 2016, building team of 600 Employees.
- Personally involved in Hy-Vee’s largest grand opening in company history.
- Operated Coffee Shop during time in this roll, and grew sales 30% within tenure. Including the Licensee Process and guidelines of national coffee chain.
Service Manager
Hy-Vee
01.2011 - 01.2016
- Worked directly in front of customers.
- Maintained back-stock and quality in Grocery department.
- Held a 100% customer satisfaction for 6 quarters.
- Attended Leadership training to advance to next level.
Education
Bachelor of Science - Business Administration
Capella University
11-2025
Skills
- Sales optimization
- Progressive Human Resource Management
- Store operations
- Delegation Abilities
- Strategic planning
- Team leadership and coaching
- Order management
- Employee retention strategies
Accomplishments
- Honor Society Member
Timeline
Store Director
SpartanNash
01.2023 - Current
Real Estate Agent
Edina Realty
01.2022 - 01.2023
Store Manager
Hy-Vee
01.2021 - 01.2022
Manager of Store Operations, Health and Wellness, Perishables
Hy-Vee
01.2017 - 01.2021
Assistant Manager Perishables
Hy-Vee
01.2016 - 01.2017
Service Manager
Hy-Vee
01.2011 - 01.2016
Bachelor of Science - Business Administration
Capella University