Ethan A Esparza
MINNEAPOLIS,MN
Summary
Demonstrating an entrepreneurial spirit from a young age, this young man learned important skills in quality customer service, business management and team work. At eight years of age, he received recognized by various business journals, as well as Good Morning America and KARE 11 News for his professionalism and enthusiasm in running his own successful lemonade business. He seeks to broaden his skills, gain further experience, and contribute his skills to a business focused on the customer.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Entrepreneurial and creative Founder passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities. Track record of multiple successful business ventures and leading teams of professionals to maximize profits and deliver success. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Professional sales professional with strong track record of driving revenue growth and building client relationships. Expertise in lead generation, customer engagement, and closing deals. Highly adaptable team player known for reliable performance and results-oriented approach. Excellent communication and negotiation skills, able to thrive in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Sr, Inside Sales Agent
EXp Realty, LLC
12.2023 - Current
- Assisted is over 245 Buyer and Seller Appointments in 2024
- Created organization's mission and vision statements for use by employees.
- Identified business development challenges and customer concerns for proactive resolution.
- Assisted with Training and Assisting team member with contacts and developing rapport with potential clients..
Inside Sales Agent
Desrochers Realty Group
10.2021 - 11.2023
- Increased customer satisfaction by promptly addressing inquiries and providing accurate product information.
- Streamlined internal processes for improved efficiency, leading to a more organized work environment.
- Supported fellow team members during peak times or absences, maintaining seamless operations within the department.
- Implemented creative sales strategies to overcome challenges in a competitive market and exceed revenue goals.
Inside Sales Account Executive
Remax Results
01.2019 - 09.2021
- Assisted $20,000,000 in sales first year in the ISA Role
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Used CRM software to maintain detailed contact logs and account records.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Set and achieved company defined sales goals.
- Expanded the company''s market presence by attending industry events, networking with professionals, and showcasing product offerings.
- Supported the development of sales collateral such as brochures, presentations, and case studies to showcase product benefits during client interactions.
- Prospected and secured new business through telesales and relationship building.
- Implemented a comprehensive training program for new hires to ensure they were knowledgeable about products, services, and best practices in inside sales.
President / Owner
Land of, Windows Service LLC
08.2017 - 09.2020
- Chaska, Minnesota Marketing to Twin Cities residential home owners, securing 40-50 business appointments monthly Generate revenues in excess of $12,000 monthly in peak months Supervision of up to 5 employees / sub-contractors to ensure high levels of customer satisfaction Continual market research and analysis to stay up-to-date with consumer needs and expectations Oversees CRM to build long-term customer base
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Sr. Legal Agent
Messerli Kramer
01.2016 - 01.2019
- Consistent Top 3 level collector from September 2017 High-activity producer exceeding 200 calls per day Closing over $80,000 monthly on average in delinquent credit accounts Demonstrated ability to build rapport quickly, identify business opportunities, and gain commitment
Assistant Manager
Wayzata Verizon
06.2013 - 12.2015
- Manage product inventories, and client phone workshops Works with multiple customers throughout the day Set up marketing strategy to grow and expand customers base Trains new employees on sales and day-to-day operations
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
Education
Minnesota Virtual Academy
Skills
- Team Leadership
- Networking
- Sales Growth
- Project Management
- Business Development and Planning
- Strategic Vision
- Business Planning
- Revenue Generation
- Investor Relations
- Business Consulting
- Executive Leadership
- Recruitment and Hiring
Skills
- Team Engagement
- Client Engagement
- Raising Capital
- Recruiting Clients
Timeline
Sr, Inside Sales Agent
EXp Realty, LLC
12.2023 - Current
Inside Sales Agent
Desrochers Realty Group
10.2021 - 11.2023
Inside Sales Account Executive
Remax Results
01.2019 - 09.2021
President / Owner
Land of, Windows Service LLC
08.2017 - 09.2020
Sr. Legal Agent
Messerli Kramer
01.2016 - 01.2019
Assistant Manager
Wayzata Verizon
06.2013 - 12.2015
Minnesota Virtual Academy
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