Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Faith Sanchez

Lino Lakes

Summary

With experience in fast-paced, high-stakes environments, I have developed strong leadership and strategic planning abilities. I specialize in coordinating teams, allocating resources, and executing projects. My skill set is versatile, allowing me to adapt to different fields and industries. Currently, I aim to transition into a new field where I can utilize these skills to drive operational success and promote innovation.

Overview

6
6
years of professional experience

Work History

Member of The Basic Needs Task Force

University of Minnesota, Twin-Cities, MN
  • Collaborated with peers to identify access to basic needs issues on campus
  • Created and distributed a hygiene drive for University of Minnesota students
  • Considered and discussed current challenges of access to basic needs on campus and created plans for future success in the access to basic needs on campus

Sales Associate

Target, Lino Lakes, MN
06.2019 - 06.2022
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Assisted with closing and opening of the front-end of the store.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Server

Trapper’s Bar and Grill, Lino Lakes, MN
06.2022 - Current
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Cultivated warm relationships with regular customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Engaged and developed skills in sales communication.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

Bachelor of Arts - Political Science

University of Minnesota Twin-Cities
Minneapolis, MN
05.2025

Bachelor of Arts - Psychology

University of Minnesota Twin-Cities
Minneapolis, MN
05.2025

High School -

Centennial High School
Circle Pines, MN
06.2021

Skills

  • Technological: Microsoft Excel, R, Word
  • Detailed report writing
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Guest engagement
  • Exceptional customer service

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Server

Trapper’s Bar and Grill, Lino Lakes, MN
06.2022 - Current

Sales Associate

Target, Lino Lakes, MN
06.2019 - 06.2022

Member of The Basic Needs Task Force

University of Minnesota, Twin-Cities, MN

Bachelor of Arts - Political Science

University of Minnesota Twin-Cities

Bachelor of Arts - Psychology

University of Minnesota Twin-Cities

High School -

Centennial High School
Faith Sanchez