Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffrey Fix

Apple Valley,MN

Summary

Seeking a challenging opportunity in a progressive company, allowing me to utilize my skills and experience to optimize business growth.


Overview

16
16
years of professional experience

Work History

Inside Sales RbA Agent

Anderson Windows
01.2020 - Current
  • Delivered exceptional customer service, resolving inquiries and issues promptly to enhance satisfaction.
  • Developed product knowledge to provide tailored solutions, increasing customer engagement and loyalty.
  • Implemented sales strategies that improved upselling techniques, contributing to overall revenue growth.
  • Supported team members during peak periods by sharing workload and providing guidance when needed.
  • Delivered exceptional service by consistently meeting or exceeding performance metrics on a consistent basis

Office Manager

Philos Mechanical LLC
01.2017 - 01.2020
  • Managed a team of over twenty technicians and all of the purchasing on a daily basis
  • Provided weekly accounting reports on profitability broken down per job site
  • In charge of weekly payroll for Philos Mechanical as well as Agape Mechanical
  • Worked with vendors on a daily basis to keep and maintain a positive working environment
  • Obtained current licenses, permits, tabs as well as other car maintenance issues regularly

Ocean Export Lead

Geodis Wilson
01.2016 - 01.2017
  • Oversaw the highest volume client account within designated territory which generated over $5K in monthly revenue
  • Managed contracts worth $500K annually, led quarterly reviews and improved cash flow by 150%
  • Reduced costs and ensured quality levels by creating and implementing strategic plans to move goods between countries
  • Supervised a team of four personnel; delegated responsibilities and evaluated performance
  • Identified key areas for improvements by conducting cost and profit analysis
  • Delivered comprehensive and accurate quotes through work with sales assistants and clients

General Manager

Smasnburger
01.2015 - 01.2016
  • Managed high-volume kitchens and improving all controllable costs thereby maximizing the establishment’s financial performance
  • Developed service standards and training manuals for all food and beverage employees
  • Hire/Fire/Training of over 100 employees (Safe Serve, Krono’s, FDA, T.I.P.S)
  • Successfully increased food and beverage revenue by 10% as a direct result of newly implemented inventory
  • Accountable for achieving budgeted revenues and profits and maintain the operational and service standards
  • Determined and maintained strategic initiatives to achieve a high level of guest satisfaction

Ocean Export Lead

DHL Global Forwarding
01.2013 - 01.2015
  • Monitor 1,200 Ocean exports shipments yearly for 3M
  • Track and trace 10 shipments on a daily basis
  • Administer all export of goods and ensure legal US and customs compliance to all organizational policies and procedures
  • Monitor all financial transactions and manage all communication with TSA, custom compliance authorities for all required countries
  • Coordinate shipments in 3M’s CRM system

Office of the Comptroller of Currency

Wells Fargo Home Mortgage
01.2010 - 01.2013
  • Worked with an independent third party for a daily review of 20 foreclosure files
  • Determined if foreclosure proceedings resulted in any financial harm
  • Researched non-judicial foreclosures/ managed post-sale were in accordance with the terms of the mortgage loan and state law requirements
  • Prepared written reports detailing the findings of foreclosure reviews

Education

High School Diploma -

Inver Hills
Inver Grove Heights, MN
12.2003

Skills

  • Experienced in data entry, Microsoft Office Suite, Windows 95/98/XP/00, Adobe, and Paint
  • Coaching/ mentoring
  • Conflict mediation
  • Operations and strategy
  • Relationship building
  • Problem solving and vendor management
  • Team building
  • CSuite communications
  • Process team facilitation
  • Sales
  • Logistics
  • Improvement team building
  • Value analysis
  • Purchase planning
  • Project management

Timeline

Inside Sales RbA Agent

Anderson Windows
01.2020 - Current

Office Manager

Philos Mechanical LLC
01.2017 - 01.2020

Ocean Export Lead

Geodis Wilson
01.2016 - 01.2017

General Manager

Smasnburger
01.2015 - 01.2016

Ocean Export Lead

DHL Global Forwarding
01.2013 - 01.2015

Office of the Comptroller of Currency

Wells Fargo Home Mortgage
01.2010 - 01.2013

High School Diploma -

Inver Hills

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Jeffrey Fix