Ajay Jose

Dynamic professional with extensive experience in Market Research, excelling in project management and customer relationship management. Proven track record in budgeting and profitability analysis, leading teams to deliver high-quality results. Adept at data collection and report generation, ensuring optimal client satisfaction through effective communication and problem resolution.

• Key team member for the Research team for the passenger satisfaction study happened in Abu Dhabi airport during 2011-2012.
• Key point of contact for the Research team for a tobacco study that happened in UAE during 2015-2016
• Television Audience Measurement survey for TDRA UAE, where a sample of 8000 households were covered in UAE. Around 1700 households in Abu Dhabi and Alain were covered by my team.
• Successfully conducted several group discussions among Radio Listeners in the UAE for a leading radio station.
• I was part of a Music Tracking study that is still happening among listeners of a leading Arabic radio in the UAE.
• Successfully executed and delivered studies for international firms including Ipsos, Nielsen, YouGov, Kantar-TNS, Kantar-Millward Brown, GfK etc.
• Successfully executed multiple survey methodologies including F2F, CATI, E-mail surveys, Hall-Test, IDIs, FGDs and Mystery Shopping for industry sectors including FMCG, Tobacco, Consumer Durables, Automotive and Banking sector.
• Successfully handled major studies like BAT GCS (General Consumer Study), PMI GCS, Brand U&A for different clients, Brand Health Tracking for different clients and brands.
• Experience in handling more than 2000 Market Research field studies.
• Generated workforce that includes Project Management executives, QC executives and field interviewers.
• Initiated QC methods to ensure good quality of data delivery.
• Managed external vendors while monitoring project load and allocating work to internal/external teams.
• Monitored accuracy and data quality by ensuring the process flows and QC standards were met.
• Played key role in establishing a branch office for TNS in Abu Dhabi.

· US Permanent Resident

· Valid Commercial drivers license

· Languages: English, Hindi, Tamil, Malayalam and Arabic(basic)

· Computer Skills: SPSS, Data Analysis, all Microsoft tools

· Contact Number: 612-207-4864

· Google Meet: AjayJoseIT@gmail.com