Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
3
3
years of professional experience
Work History
Singer Songwriter
Kadyn Lilliana Independent Artist
01.2022 - Current
Built a diverse repertoire of original and cover songs, catering to different audiences at various events and venues.
Collaborated with fellow musicians to create harmonious arrangements for multiple projects.
Honed vocal and musical instrument techniques through regular practice sessions and vocal coaching and lessons improving overall performance quality.
Maximized performance opportunities by networking with venue managers and booking agents, leading to consistent gig bookings.
Developed a unique songwriting style, resulting in memorable compositions and increased recognition within the industry.
Collaborated with producers to fine-tune original compositions. Released first single across all music platforms in March 2025 with two more singles set to release later in summer 2025.
Partnered with local business and charities to host benefit concert raising awareness for California Wild Fire Relief Fund.
Increased fan base by consistently delivering captivating live shows and engaging with fans on social media platforms.
Established a strong presence on streaming platforms, driving listenership growth.
Promoted musical career by maintaining website or social media presence.
Sales Associate
Brandy Melville USA
09.2024 - 05.2025
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Restaurant Hostess
Horse and Hunt Club
05.2023 - 09.2023
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Food Service Associate
SUBWAY®Restaurants
09.2022 - 05.2023
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Maintained a clean and organized work environment for optimal food prep efficiency.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Enhanced customer satisfaction by providing timely and efficient food service.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Greeted visitors, answered questions, and accepted payments.