- Travel and exploring new places
- Physical wellbeing and fitness
- Outdoor activities and nature
- Self-care and mindfulness practices
- Country music
Laney Connell
Chaska
Overview
3
3
years of professional experience
Work History
Manager
Spalon Montage
03.2025 - Current
- Directed daily operations including opening/closing procedures, financial reconciliation, and inventory management to ensure smooth business flow.
- Supervised staff by assigning tasks, approving schedules, and making coverage decisions to maintain productivity and service quality.
- Handled customer concerns and scheduling with professionalism, delivering solutions that balanced client satisfaction with business needs.
- Coordinated group retreats and special events, overseeing logistics to provide seamless experiences.
Senior Shift Lead
Palm Beach Tan
04.2024 - 09.2024
- Delivered excellent customer support by greeting clients, answering questions, and providing accurate product and service information.
- Assisted customers in selecting items and promoted company products and promotions to encourage repeat business.
- Maintained accurate, confidential customer records and managed databases to ensure smooth operations.
- Collected feedback and built strong customer relationships to improve satisfaction and loyalty.
Restaurant Hostess
Tavern 4&5
04.2022 - 11.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Education
No Degree - Bachelor of Science
Normandale Community College
Minneapolis, MN06-2027
Skills
- Leadership & Team Management
- Customer Service & Communication
- Organization & Time Management
- Financial Handling & Cash Management
- Problem-Solving & Conflict Resolution
- Event Coordination & Scheduling
- Sales & Product Knowledge
Interests
Timeline
Manager
Spalon Montage
03.2025 - Current
Senior Shift Lead
Palm Beach Tan
04.2024 - 09.2024
Restaurant Hostess
Tavern 4&5
04.2022 - 11.2022
No Degree - Bachelor of Science
Normandale Community College