Linda Watkins
Maplewood
Summary
Accomplished Food Service Manager with a proven track record at CKC Good Foods, enhancing customer satisfaction. I've successfully managed large-scale meal services and fostered team development. Skilled in nutrition knowledge and sanitation, my strategic approach has significantly improved service delivery and operational efficiency. Committed and hardworking food service Manager/ Director with 38 years of experience associated with food service. Well-rounded leader with talent for supervising employees. Swift problem solver with quick and effective solutions to wide array of issues.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Interaction with Students, Staff and the Public have assisted me in developing strong Customer Relations.
Overview
29
29
years of professional experience
Work History
Food Service Manager
CKC Good Foods
08.2019 - Current
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
- Served 350 breakfasts and 500 lunches
Food Service Director at Norwegian Language Camp
Sons Of Norway Vonheim Minneapolis Mn
08.2005 - 08.2020
- Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
- Monitored food quality and freshness during all stages of preparation, storage, and service to ensure consistently excellent dining experiences for the Norwegian students.
- Compiled Ethnic recipes to enhance their experience.
- Cooked three meals per day plus two snacks for 80 campers.
Owner of Mama Leena's Catering LLC
Linda Watkins
03.2010 - 01.2020
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Cooked and Served Banquets etc.
Food Service Director
New Life Academy of Woodbury
07.1995 - 06.2019
- Oversaw daily operations for the Food Service Program, serving 650+ students daily. This includes robust ala carte and collegiate service.
- Qualify vendors and oversee purchasing.
- Hire, train and coordinate staff and team of volunteers.
- Develop recipes and plan menus to meet nutritional standards according to the Minnesota Food and Nutrition Program.
- Prepare and maintain annual budget. Determine menu prices to stay within budgetary guidelines.
- Implement and enforce all food hygiene an safety standards.
- Maintain State Serve Safe certificate.
- Operate National Lunch Program ( Free and Reduce)
- Submit monthly reports and bi-annual audits.
- Developed a strong team atmosphere within the kitchen staff, enhancing productivity and employee retention rates.
Education
Bachelor of Science - Physical Therapy
St. Mary's University of Minnesota.
Minneapolis Mn09.1975
High School Diploma -
Kerkhoven High School
Kerkhoven Minnesota06.1971
Skills
- Customer Service
- Staff Leadership
- Cross-Training Staff
- Food presentation
- Team Development
- Hiring procedures
- Nutrition knowledge
- Production records
- Banquet operations
- Regulatory Compliance
- Cost Control
- Operations Management
- Sanitation
- Safe Food Handling
- Employee Supervision
- ServSafe Food Manager
Timeline
Food Service Manager
CKC Good Foods
08.2019 - Current
Owner of Mama Leena's Catering LLC
Linda Watkins
03.2010 - 01.2020
Food Service Director at Norwegian Language Camp
Sons Of Norway Vonheim Minneapolis Mn
08.2005 - 08.2020
Food Service Director
New Life Academy of Woodbury
07.1995 - 06.2019
Bachelor of Science - Physical Therapy
St. Mary's University of Minnesota.
High School Diploma -
Kerkhoven High School
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