Mackenzie Spice
Farmington
Summary
Experienced with customer service, teamwork, and multitasking in high-pressure environments. Utilizes communication with employers in order to achieve professional growth. Strong leader who is motivated by trying new things and gaining knowledge.
Overview
3
3
years of professional experience
Work History
Restaurant Team Member
The Tavern Grill
09.2024 - Current
- Restaurant Host, Expo, and Server.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Restaurant Hostess
Texas Roadhouse
07.2023 - 09.2024
- Greeted and seated guests with positivity and in a timely fashion.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Cheerleading Coach
Farmington Community Education
08.2022 - 01.2023
- Created a positive environment, promoting teamwork and sportsmanship among cheerleaders.
- Provided training direction, encouragement, and motivation to prepare cheerleaders for competitive events.
- Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
Education
Farmington High School
Farmington, MNSkills
- Team Work
- Professionalism
- Creativity
- Time Management
- Leadership
- Adaptability
- Problem Solving
- Customer Service
Timeline
Restaurant Team Member
The Tavern Grill
09.2024 - Current
Restaurant Hostess
Texas Roadhouse
07.2023 - 09.2024
Cheerleading Coach
Farmington Community Education
08.2022 - 01.2023
Farmington High School
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