Olson Zachary
Duluth
Summary
Professional with strong background in customer service and retail operations, prepared for this role in recreational setting. Focused on team collaboration and achieving results, with flexible approach to changing needs. Skilled in inventory management, customer engagement, and point-of-sale systems, ensuring smooth and efficient operation. Dependable and adaptable, known for consistent performance and reliability.
Overview
5
5
years of professional experience
Work History
Pro Shop Attendant
Nemadji Golf Course
04.2024 - 09.2024
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Assisted with event coordination, including tournament setup and logistics for smooth operations.
- Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Collaborated with fellow staff members to foster a positive work atmosphere and improve overall team performance.
Shipping & Receiving Specialist
Duluth Screen Printing
09.2022 - 02.2024
- Collaborated with team members to optimize shipping and receiving workflows, resulting in reduced processing times.
- Maintained accurate inventory records through meticulous documentation and regular audits.
- Implemented process improvements that led to reduced waste and increased sustainability within the facility operations.
- Utilized expert knowledge of shipping regulations, tariffs, customs procedures and import/export requirements when managing international logistics.
Outside Operations Supervisor
Northland Country Club
09.2019 - 12.2021
- Streamlined outside operations processes for increased efficiency.
- Mentored new hires, fostering a positive team culture that encouraged growth and professional development.
- Provided the greatest possible experience for all members and guest
Education
Associate of Applied Science - Networking Administration & Cybersecurity
Lake Superior College
Duluth,MN05-2025
Skills
- Team player mentality
- Customer relationship building
- Goal-oriented mindset
- POS system operation
- Brand representation
- Networking and outreach
- Golf equipment expertise
- Teamwork and collaboration
Timeline
Pro Shop Attendant
Nemadji Golf Course
04.2024 - 09.2024
Shipping & Receiving Specialist
Duluth Screen Printing
09.2022 - 02.2024
Outside Operations Supervisor
Northland Country Club
09.2019 - 12.2021
Associate of Applied Science - Networking Administration & Cybersecurity
Lake Superior College
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