Samantha Wills
Hugo
Summary
Highly dedicated patient advocate and reimbursement specialist offering over 15 years in the medical industry supporting a high level of patient care, including technical assistance, patient financial support, and expert in reimbursement and prior authorization.
Overview
23
23
years of professional experience
Work History
Territory Account Specialist
Novartis Pharmaceuticals
Minnesota
07.2023 - Current
- Recipient of prestigious President’s Club award for 2024.
- Enhanced company reputation by delivering exceptional customer service, addressing concerns promptly, and resolving issues efficiently.
- Stayed informed on industry trends, emerging technologies, and competitor offerings to maintain a competitive edge in the market.
- Collaborated with cross-functional teams to develop comprehensive solutions for clients'' unique needs.
- Increased sales revenue by establishing and maintaining strong relationships with key accounts in the territory.
- Exceeded sales targets through effective territory management, account planning, and sales execution.
Pharmacy Liaison
Allina Pharmacy
Minneapolis, MN
01.2011 - Current
- Responsible for all areas of the prior authorization process including gathering patient information, claim submission, gaining approval, specialty pharmacy, and distributing product
- Knowledgeable of full prescribing information, efficacy, safety, indications and criteria for use
- Utilization of manufacturer copay cards and patient assistance programs
- Over 95% approval rating for PCSK9i class
- Selected to present abstract at 2018 ACC on PCSK9i approval rating
Clinical Pharmacy Technician
Merit Care Clinic Pharmacy
Bemidji, MN
06.2008 - 12.2010
- Responsible for greeting patients and providers in person and by phone; answering questions and requests; referring inquiries to the pharmacist
- Maintaining pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating medication and supply needs; placing order, verifying receipt; removing outdated drugs
Dental Assistant
Prairie Dental
Ada, MN
09.2002 - 06.2008
- Responsible for supporting dental care delivery by preparing treatment room, patient instruments, and materials; passing instruments and material; performing procedures in compliance with the dental practice procedures and processes
Education
National Board Certified Pharmacy Technician -
National01.2012
Minnesota State Board Certified Pharmacy Technician -
Minnesota01.2008
Board Certified Dental Assistant -
Bemidji, MN09.2002
Bachelor of Arts - Dental Assistant
Bemidji State University
Bemidji, MN05.2002
Skills
- Leadership
- Strong Communication
- Integrity
- Results Orientated
- Positive Attitude
- Tenacity
Personal Information
Profile: Highly dedicated patient advocate and reimbursement specialist offering over 15 years in the medical industry supporting a high level of patient care, including technical assistance, patient financial support, and expert in reimbursement and prior authorization.
Timeline
Territory Account Specialist
Novartis Pharmaceuticals
07.2023 - Current
Pharmacy Liaison
Allina Pharmacy
01.2011 - Current
Clinical Pharmacy Technician
Merit Care Clinic Pharmacy
06.2008 - 12.2010
Dental Assistant
Prairie Dental
09.2002 - 06.2008
National Board Certified Pharmacy Technician -
Minnesota State Board Certified Pharmacy Technician -
Board Certified Dental Assistant -
Bachelor of Arts - Dental Assistant
Bemidji State University
Similar Profiles
Matthew DickermanMatthew Dickerman
Sales Specialist at NOVARTIS PHARMACEUTICALSSales Specialist at NOVARTIS PHARMACEUTICALS
Jenny Wickline, RN, BSNJenny Wickline, RN, BSN
Executive Territory Account Manager at Novartis PharmaceuticalsExecutive Territory Account Manager at Novartis Pharmaceuticals
Adrienne PowerAdrienne Power
Specialty Sales Consultant – Immunology at Novartis Pharmaceuticals IncSpecialty Sales Consultant – Immunology at Novartis Pharmaceuticals Inc