Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shaniqua Lampkin

Minneapolis

Summary

Healthcare professional prepared to deliver compassionate and reliable care to clients. Proven experience in assisting with daily living activities and personal hygiene, ensuring client comfort and safety. Reliable team player who adapts to changing needs and consistently contributes to collaborative, supportive environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Deli Team Lead

Kowalski's Markets
03.2024 - 01.2025
  • Evaluated employee performance regularly, offering constructive feedback for continuous improvement opportunities.
  • Implemented cost-saving measures through effective scheduling and resource allocation.
  • Led a team of deli associates, fostering teamwork and improving overall productivity levels.
  • Ensured compliance with federal, state, and local regulations regarding food safety and sanitation practices.

Personal Care Assistant

Comfort Services
09.2014 - 02.2024
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.

Administrative Assistant

Minnesota Education Equity Partnership
11.2020 - 01.2022
  • Proactively assist in coordinating, planning, and organizing events, activities, and calendars.
  • I maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Housing Advocate

Salvation Army Harbor Light
02.2017 - 11.2020
  • Maintained detailed records of client interactions, case progress, and outcomes to ensure accurate reporting and evaluation of program effectiveness.
  • Connected clients with supportive services, such as mental health counseling or job training programs, to promote self-sufficiency and stable housing situations.
  • Conducted thorough assessments of client needs to develop tailored plans aimed at achieving long-term housing stability.

Customer Service Representative

Sleep Number
09.2014 - 01.2017
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Serve as an expert for Sleep Number owners by answering general product related questions, diagnosing and resolving specific product concerns.
  • I resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

High School Diploma -

Anoka High School
Anoka, MN
06-2015

Skills

  • Home Care
  • Meal Preparation
  • Special Needs
  • Senior Care
  • Caregiving
  • Laundry
  • Medication Administration
  • Security
  • Grooming assistance
  • Emotional support
  • Personal hygiene assistance
  • Housekeeping tasks
  • CPR certified
  • Light housekeeping
  • Meal preparation
  • Direct patient care
  • Medication administration
  • Client transportation
  • Memory care techniques
  • Medical office administration
  • Observational skills
  • Time management
  • Problem-solving
  • Verbal and written communication skills
  • Multitasking and organization

Certification



  • First Aid Certification
  • September 2014 to April 2025
  • PCA , DSP
  • September 2014 to Present

Timeline

Deli Team Lead

Kowalski's Markets
03.2024 - 01.2025

Administrative Assistant

Minnesota Education Equity Partnership
11.2020 - 01.2022

Housing Advocate

Salvation Army Harbor Light
02.2017 - 11.2020

Personal Care Assistant

Comfort Services
09.2014 - 02.2024

Customer Service Representative

Sleep Number
09.2014 - 01.2017

High School Diploma -

Anoka High School

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Shaniqua Lampkin